Frequently Asked Questions
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For Gift Givers
Find a Registry
How to Purchase a Gift
- Can I shop on Zola Baby without having a registry?
- Can I remove an item from a Zola Baby registry if I purchased it from a different store?
- What is a “group gift?” What happens if I contribute to one?
- I see the option to “Contribute to Gift.” What does this mean?
- What is “Our Most Wanted” on an expecting parent's registry?
- How do I buy a gift from an expecting parent's registry?
- I see a Zola Baby Gift Card on a expecting parent's registry. What does this mean?
How to Price Match a Gift from a Competitor
Shipping & Return Policies
Checkout Process
- Which currency will I be billed in?
- Is my credit card information secure?
- Is my personal information secure?
- Can I use Venmo as a form of payment at checkout?
- Will I receive a tracking number for my order?
- I tried to check out but was redirected to another website. Why did this happen?
- Can I include a note to the parent(s) with my gift?
- Do you offer gift wrapping on Zola items?