How do friends & family purchase gifts added from our other stores on Zola Baby?

If you add an item from another store to your Zola Baby registry, the default option to receive the gift is the "Direct guests to the store website to buy & ship themselves" option (shown below). For any of these items, we'll take friends & family to that registry to buy and ship those gifts.

IMG 2521

Before they are redirected, we ask them to confirm their email address that way we can follow up with them to confirm the purchase of the gift. A temporary "On Hold" label will be added to the gift so other guests don't purchase the same gift twice. If a guest confirms that they purchased a gift from your other registry, we’ll send you a confirmation email.

& not to worry, if the guest doesn't purchase the item they can let us know, and it will go back on your registry. (The same will happen if they do not reply to the email).


Questions in this section


Questions in this section